USA Medical Services (USAMS)

USA Medical Services is an innovative, personalized medical referral service directed and staffed by physicians possessing the latest in computer and communications systems.
USA Medical Services links patients with expert medical professionals and facilities worldwide.
As a member of the Bupa Group, USA Medical Services was created with one goal: To exceed your expectations by providing the best service. Whether you are facing a medical
crisis, need an air ambulance, or simply need to schedule an appointment, our doctors at USA Medical Services are just one phone call away, ready to assist you
24 hours a day, 365 days a year.
USAMS Philosophy
USA Medical Services' philosophy of before, during and after is what makes Bupa different from other insurance companies.
Before
Once USA Medical Services is notified of an Insured needing admission to a hospital, one of our doctors begins handling the case by communicating directly with the patient's doctor and medical facility. Benefits and direct payment are coordinated from the start. This is how we guarantee our Insureds a smooth admission to the hospital without worring about payments or reimbursement. Additionally, we are here to coordinate and schedule air ambulances, second surgical and medical opinions, appointments with specialists, and other medical services.
During
During a hospitalization, our doctors and staff continue to monitor the patient frequently communication with the doctor or hospital staff, and following up on needed treatments, progress and outcome. We have access to information about the latest medical advances and treatmentsfor our insureds. Our medical staff visits patients, contacts families to provide assistance and answer questions, and ensures the patient is receiving the best quality service.
After
As soon as the patient is discharged from the hospital, our doctors at USA Medical Services will coordinate any follow-up treatment or therapy, and will make the necessary arrangements until the payment of the claim is completed.
It is this philosophy of before, during and after that has made USA Medical Services the leader in providing medical services for the past 20 years.

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