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In case of illness, please send us the following:

• The Claim form signed and completed in its entirety.
• Copy of medical history.
• In case of a surgical procedure or biopsy, a pathology report will be needed.
• All the original bills.
• Laboratory costs including detailed analysis.
• Pharmaceutical expenses, including a list of all the medications acquired.
• If the Insured has another medical insurance policy, the claim must first be processed by the other insurer and then presented to USA Medical Services with an explanation of how the claim was processed in order to proceed with any further related claims.
• Full-time student certificate (only applies to those Insured within the ages of 19 and
  24 years of age).

In case of accident, please send us the following:

• The Claim form signed and completed in its entirety.
• Copy of medical history.
• All the original bills.
• In case of nasal trauma, the x-rays and the hospital's emergency room report will be needed.
• In case of an automobile accident, the police report will be needed. (If a police report cannot be obtained, we will require a letter with a full description of the accident). We also need an explanation of benefits from the automotive insurance company. (If the medical costs are not covered under the policy, we require a letter from the automotive insurance company explaining it). If the Insured does not have automotive insurance, an explanatory letter of the sort will be required.